AI+ Customer Service™ Course & Examination Self-Paced Online Course

AI+ Customer Service™ Course & Examination Self-Paced Online CourseAI+ Customer Service program is designed for customer success managers and sales professionals. In this program, candidates will gain the knowledge and insights needed to transform customer experiences by harnessing the power of AI for good. The candidates will explore ethical AI implementation, data collection techniques, and the fundamentals of successful AI integration. The program will help in developing cuttingedge solutions and strategies to

and complementary frameworks (PRINCE2

4 Data Storytelling and Presentation

Apply Agile techniques: Gain the confidence needed to leverage agile tools such as MoSCoW

Understand the role of governance

3 Case Studies: Successful AI Implementations in Customer Service

360Learning

and is especially beneficial for IT organisations who aim to better understand what Agile really means

The User Guide pdf contains a transcript of the course narration

The Better Business Cases™ Foundation course focus’s on the structure and key terminology of the ‘Five Care Model’ to enable learners to work effectively with a team to develop a strong business case

IT Compliance

We have everything you need when it comes to DTMethod® and we want to offer you a fast-track to upskilling and achieving your DTMethod® certification at the best possible price

While prior experience is not mandatory for enrolling in the CMAM course